About Us
At Alliance WFM, we believe Workforce Management is more than technology—it’s about empowering people, refining processes, and strategically aligning every aspect of a project to achieve meaningful, sustainable outcomes. With several decades of experience focused solely on WFM, we bring unparalleled expertise that transforms challenges into opportunities.
Our story began when three Workforce Management (WFM) veterans—Al Asgarian, Chris Kalgren, and Jon Denton—decided to join forces. With several decades of combined experience, over 300 successful projects, and countless clients across diverse industries, we knew we shared more than just expertise. We shared a vision: to disrupt the WFM industry by delivering innovative solutions and challenging the status quo.
Having known and respected one another for years, we recognized the power of collaboration. Together, we created Alliance WFM—a partnership built on trust, shared values, and a relentless drive to reimagine how WFM systems are implemented, adopted, and optimized.
Our goal is to ensure that every project starts with clarity and purpose. Whether through process improvements, readiness assessments, or ROI studies, we help our clients define why they need change, what goals matter most, and how to achieve those goals. By focusing on strategy and aligning people, processes, and technology, we ensure that our solutions not only work but also deliver lasting value.
At Alliance WFM, we’re not just implementing tools—we’re creating the foundation for long-term success.